PAYMENT - Visa, MasterCard, Discover, American Express, & PayPal accepted. All orders are verified through PayPal's secured server. Please note that you do not have to have a PayPal account to pay via Credit Card, the PayPal server is used only as a verification process. Your order will be shipped once payment has been received and cleared by PayPal.
ORDERS - Orders are processed in the order in which we receive them. All orders are processed securely via PayPal secured checkout. Most orders are processed and shipped within 2-3 days of placing the order. If e-check method is chose, no items will be shipped until the e-check has cleared. If any adjustments need to be made to the original invoice total a confirmation e-mail will me sent to you for verification. SpringBreakBeads.com is not responsible for merchandise lost in transit. All responsibility is released from SpringBreakBeads.com once the item has been shipped.
ADDRESS INFORMATION - Please make sure all information is correct before submitting order. There will be an additional fee place on orders that are submitted with any incorrect address information. The shipping provider charges us each time an address has to be changed or corrected. So please take the time and review all the information for any errors before completing the order.
RETURN/EXCHANGE - Merchandise return for exchange is possible as long as it is within 15 days of the invoice date. Customer is responsible for return postage, and package delivery confirmation is mandatory for all Post Office shipping. Please contact our service department via e-mail to obtain a return authorization number and a return-exchange form before sending the merchandise back. No refund or exchange will be given without a return authorization number. -Include a copy of the return-exchange form and a copy of your invoice along with your return package. Please be sure to include all pieces of the item(s) being returned. An exchange will only be issued after receiving and reviewing the merchandise unless otherwise agreed upon. There will be no refunds of shipping charges. A 20% restock fee will be applied for items returned.
DAMAGED MERCHANDISE: We aim to make our customers happy and make every effort to ensure that the products that you order arrive to you in excellent condition. If any merchandise arrives damaged or broken, We will replace it once it has been shipped back to us. We advise to purchase Delivery Confirmation and insurance. Postage charges for returning the item are borne by the buyer. (Customer is reponsible for return postage) Shipping charges will NOT be reimbursed. If an item breaks in transit SpringBreakBeads.com is not responsible for this. All merchandise should be returned within 10 days of the mailing date in its original packaging and with invoice. Damage items are not eligible for refunds. Any broken items will be replaced with the same item(s) or one compatible to it.
Contact us for additional fees. If you wish to have your order insured please add a comment as such in the comments box at checkout time.
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